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About Us This web site is owned and operated by Kitsch Novelty Wholesaler who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Kitsch Wholesale

Phone: 01883 744958
Email: wholesale@noveltywholesalers.co.uk
VAT Number: 827149614
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. Please note images may vary from products shown these factors are beyoound are control as manufacture designs are updated without notice.We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling

UK Postage cost start at £7.50

Please note we only offer the above rates to mainland UK (excludes highlands of Scotland).

We can ship to the Isle of Man, Islands, and Channel Islands but we will have to get back to you with a shipping quote, as shipping outside mainland UK is expensive.

Overseas Orders
Customers are responsible for all custom duties and charges once the goods clear customs
Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in under 21 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders We do not back order items.
Tax Charges All orders are subjected to 17.5% VAT as this is a Trade site.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee This is a trade website only
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01883 744958 or email us on wholesale@noveltywholesalers.co.uk
Privacy Policy Kitsch do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy This is a Trade / Wholesale / Cash and Carry Website and we are do not accept returns.
Remittance Terms Please note images may vary from products shown these factors are beyoound are control as manufacture designs are updated without notice.

This is a Trade website and as such we do not accept returns. Any order cancelled will be subjected to a cancellation fee .

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